Apply now

CLICK HERE to send a covering letter and a copy of your CV.

Role Details

We have an exciting opportunity within our Bury agency for a self-motivated Customer Consultant who is a team player and will be passionate about delivering excellent service to our customers. If you like people and enjoy delivering a high-quality customer experience, you’ll enjoy working within our agency as a customer consultant.

What you’ll do:

As a valued member as a Customer Consultant, you play a crucial role in upholding our commitment to customer satisfaction and excellence. Your dedication and expertise contribute significantly to our firm’s reputation for outstanding service.

Your role involves providing unparalleled support to our customers and other team members, ensuring the customers’ needs are met and their interactions with us are seamless.

You will be dealing with customers financial transactions and opening savings accounts on behalf of the Building Society that we look after.

This role is a part time position, with the working hours being Thursday-Friday 9am to 4:30pm and Saturday between 9am – 12pm.

Skills required:

• A proven track record in delivering a fantastic Customer experience
• Previous experience of working in customer-facing sales environment
• Experience of building strong relationships with your customers
• Financial Services Industry knowledge (desirable, but not essential as training will be provided)
• Good administration & PC skills
• Excellent team working skills
• Fantastic communication skills both written and verbal
• The ability to work with limited supervision
• Excellent attention to detail
• The ability to travel to other branches, as and when required
• GCSE Maths & English or equivalent
• Experience of handling cash is preferable.

You will be entitled to a company pension scheme and also death in service benefits.

If you’ve got a solid background in providing excellent customer experiences and you want to develop a career in an empowering, respectful and supporting business then why not join us?

Our people are our heart and soul; we’re commercial and caring, big enough to offer you a challenge and small enough for you to make a real impact. We’re devoted to putting people first and doing the right thing by providing real help with real life

Benefits:

• 25 Days holiday plus Bank Holidays pro rata
• Staff Events
• Supported progression including qualifications where desired
• £21,000 – £25,200.00 pro rata starting salary depending on experience and progression within the role
• Birthday off
• 2 Well-being days per year
• Company events
• Company pension.

Schedule:

• Thursday-Friday 9am-4:30pm and Saturday 9am-12pm.

Apply now:

To apply simply CLICK HERE and send a covering letter with a copy of your CV.