Melissa Wright

Customer Consultant

Professionally

As one of our Customer Consultants, Melissa plays a key role in serving clients and handling day-to-day transactions. She ensures that every client’s first interaction with us is a positive and welcoming experience. In addition to managing telephone enquiries and opening new accounts, Melissa provides exceptional support to clients, embodying our commitment to excellent service.

Melissa has successfully completed her R01 qualification through the Chartered Insurance Institute and is now studying towards her CF6 in Mortgage Advice. Her dedication to professional development reflects her passion for providing clients with the best possible advice and support.

Personally

Outside of work, Melissa can be found hiking when the weather allows. On wet days, you can find her in the kitchen baking up a storm. She’s also a keen pianist.

On an ideal weekend, you can find me:

Hiking up a hill somewhere

My favourite holiday destination is:

Florida, a gift for my 21st birthday

The first album I bought was:

Plus by Ed Sheeran

If I could turn any activity into an Olympic sport, I would win a medal in:

Most prawn gyozas eaten in one sitting

When the dessert menu arrives, I’m looking for:

Crumble and custard

The three qualities that draw me to new people are:

Humour, caring, not too serious

My pet peeve is:

Chewing sounds

The best gift I’ve ever received is:

My old Hollywood-style mirror for Christmas – I use it every day!

The three people at my dream dinner party would be:

Ricky Gervais, Karl Pilkington and Emma Bell (our marketer who is currently filling out this form)

The three small things that make my day better are:

A compliment, a good laugh, food!

Three things I haven’t done so far include:

Skiing, scuba diving, learn to surf

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