Nicola Rhodes
Customer Consultant
Professionally
As a Customer Consultant, Nicola’s day-to-day role is all about delivering exceptional support and guidance to our YBS customers. She works closely with individuals to understand their financial needs, ensuring they receive tailored solutions that align with their goals.
Nicola is passionate about building strong customer relationships, providing clear and friendly communication, and making the financial journey as seamless as possible. With a keen eye for detail and a proactive approach, she helps customers navigate their options with confidence.
Personally
Nicola has a passion for exploration and adventure, always seeking out new experiences and hidden gems with her daughter. Whether it’s discovering the great outdoors or creating unforgettable memories together, she loves embracing life’s little adventures.
Before transitioning into financial services, Nicola spent 10 years as a professional chef, working her way up to Head Chef at a prestigious Rosette-awarded restaurant in Cheshire. Her love for food remains strong, and she still enjoys cooking and baking, always experimenting with new recipes and flavors.