Anne Green:

“I found the transition from branch to agency extremely smooth and I am really enjoying my experience so far. I had worked in the branch for six years before it became an agency, and another building society prior which had its own financial services arm of the business. This really helped me with the flip.

Sarah, Jack and Karen all nurtured myself and the team through the flip in November and were always to hand if we needed anything. I then met the rest of the team at the Christmas party in December and again at the quarterly team meeting in January. This meant I got to know them on both a personal and a professional level, which was really lovely and enabled me to get to grips with the culture faster.

We receive regular training on the financial markets and the FTSE performance, as well as always having a financial adviser to hand to deal with leads. All of this has enabled me to help my colleagues, Fin and Emma, who are new to the financial industry, get to grips with things: the jargon, how the sector has adapted over the years etc.

Overall, KBA has helped me progress both personally and professionally and I am extremely appreciative for that.”