Our Nantwich Agency

21 High St
Nantwich
CW5 5AH

nantwich@agency.ybs.co.uk 01270 696 291

Useful information:

Opening Times:

Monday: 9:00AM-4:30PM
Tuesday: 9:00AM-4:30PM
Wednesday: 9:30AM-4:30PM
Thursday: 9:00AM-4:30PM
Friday: 9:00AM-4:30PM
Saturday: 9:00AM-12:00PM
Sunday: CLOSED

Our Nantwich office is conveniently located near to a train station, bus link and several car parks…

By Train

Nantwich train station is an 8-minute walk from our Nantwich office with regular trains coming from all locations.

By Bus

Nantwich bus station is a 5-minute walk from our Nantwich office, the main bus route being the 84 Arriva bus which runs between Crewe and Chester and comes every half an hour.

Parking

Snow Hill Car Park:

Snow Hill Car Park, Waterlode, Nantwich CW5 5LS – a 3-minute walk from the Nantwich office.

0-1 Hours – £0.80
1-2 Hours – £1.40
2-3 Hours – £2.00
3-4 Hours – £2.70
3-6 Hours – £3.70
6-10 Hours – £4.30

Love Lane Car Park:

Delves Court, 15 Love Lane, Nantwich, CW5 5BH – a 5-minute walk from our Nantwich office.

0-1 Hours – £0.80
1-2 Hours – £1.40
2-3 Hours – £2.00
3-4 Hours – £2.70
4-6 Hours – £3.70
6-10 Hours – £4.30

Our Agency Colleagues

Cheryl Clarke

Agency Manager

Emma Bell

Events & Marketing Executive

Mandy Mycock

Customer Consultant

Melissa Wright

Customer Consultant

Milly Gresty

Customer Consultant

Our Agency Progression

Cheryl Clarke:

“When I was first informed that the Nantwich branch was going to be transitioning into an agency, I felt a little uncertain and was worried about what was round the corner. Well how wrong I was!

Since KBA formed a relationship with YBS over two and a half years ago, I have been faced with new and exciting tasks which have challenged me and helped me grow as a person. As an agency we have gone from strength-to-strength, overcoming every obstacle that was thrown our way and really grown as a team.

Sarah, the proprietor, is a strong believer in culture and under Sarah’s leadership I have blossomed in my work and personal life. I am excited to come to work, the atmosphere is good, and our customers love the team and the way we work. I have received many thank-yous from customers appreciating what has been done and the excellent service they have received. These are always very well received.

Under Sarah’s management I have been promoted to Team Leader and as I have learnt the trade, Sarah has been there supporting me all the way, particularly when I have had tough situations or decisions to deal with. I have also been given the tremendous opportunity to study for Financial Exams and I am pleased to say I have passed RO1, R02 & R05 and am currently studying for RO4. I will be forever grateful for the opportunities I have been given by KBA and can’t wait to see what’s next in the years to come.”

Emma Bell:

I started with KBA in February 2021 as a customer consultant for the Nantwich agency. New to the financial industry, I was both nervous and excited for my first day as I didn’t really know what to expect. Having worked in hospitality for the past 10 years, I knew I would be fine with the customer services side of things but was unsure how I would be dealing with the finance side as it was a whole new world to me.

On my first day I was made to feel so welcome, I got through all my training very quickly and soon enough I was ready for the counter and in appointments for our YBS savings customers. After a couple weeks I met Sarah, who took me off into her office to talk to me about the company and its culture. She went on to explain that I was hired because of the fact I had put myself through an Open University and she was impressed with my work ethic. I was blown away. I had never had an employer speak to me with such fascination and prospect.

Over the next few months, I was given extra responsibilities such as booking meetings, meals out, team events etc whilst continuing to do my work as a consultant. It was a very refreshing and new way of working for me which I really enjoyed. I then went on to do additional things such as the monthly newsletters, blogs, agency focus months, compliance approvals – basically more of a marketing role. This was very new to me, but I was happy to learn as it goes hand in hand with events. I have now moved over from my role as a customer consultant and I am now the official Events & Marketing Executive for KBA – a real dream come true.”